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Voice Agent

Elvory Voice Agent – AI phone assistant for bookings

Never miss a call again. The Elvory Voice Agent answers your phone, books appointments into your calendar and gives you a simple overview — without extra stress for your team.

Voice Agent · built for salons

Call intake

Good afternoon, this is Salon XY. How can I help?

Calendar + Overview

Appointment created: Friday, 15:00 · Balayage · Lea

Overview in your Airtable interface

Clean setup. No lock-in.

  • Your accounts, your data (calendar / Airtable / Make / voice provider)
  • We set up, test and optimise the system
  • You can keep everything at any time

Services

What the Elvory Voice Agent takes over for you

No call gets lost

Picks up reliably — even when the team is busy. Asks for name, service and preferred time and guides callers through the conversation.

Books straight into your calendar

New appointments go directly into your calendar and a simple overview (Airtable interface). No sticky notes, no “we’ll call you back”.

Overview & reporting

A simple overview in your Airtable interface plus a weekly report — inside your account.

Call summary (optional)

Confirmed booking + short summary.

Every call results in a confirmed booking and a short summary. Full transcripts/recordings only if enabled and compliant.

Fast pickupCalendar syncSummary only

Summary

Service: Haircut

Summary

When: Thu 15:20

Summary

Staff: Lea

Summary

Status: Booked

Packages

Packages & Pricing

Choose the package that fits your salon and appointment volume. All packages cancellable monthly after the minimum term in the offer.

Tool subscriptions (calendar/Make/Airtable/voice minutes) are billed directly to the client for full transparency. We charge for setup plus ongoing operation, monitoring and optimisation.

Basic
Monthly

€299

Setup

€799

Basic — Call Catcher & New Bookings

We answer calls and book new appointments only (no rescheduling/cancellations). Ideal for solo salons.

Included

  • AI phone assistant for 1 phone number (DE/IT)
  • Answers calls, handles standard questions (opening hours, address, services)
  • Check availability & book new appointments
  • Standard service logic (no special rules)
  • Overview Lite (Airtable): calls, booked appointments, upcoming appointments

Not included / limits

  • No rescheduling or cancelling appointments
  • 1 calendar / 1 staff member (no team setup)
  • Max 10 services
  • No special logic (VIP, deposits, complex rules, multiple locations)
  • No WhatsApp/SMS automations, no reminders
  • No no-show logic
  • No integrations (CRM/newsletter/POS/industry software)
  • No staff/service analytics, no trends

Setup includes

  • Onboarding (services, hours, breaks, basic rules)
  • Calendar connection + test environment
  • Test calls & go-live

Ideal for: Solo salons / 1-person setup, low complexity.

Request package
Standard
Monthly

€549

Setup

€1,999

Standard — Team Scheduling & Optimization

Book, reschedule and cancel appointments, with staff assignment rules.

Included

  • Everything from Basic, plus
  • Multiple staff / calendars
  • Reschedule & cancel appointments
  • Skills & priorities (who can do what, who is preferred)
  • Optimised assignment (e.g. next free slot, utilisation)
  • Overview & reporting: service analytics (bookings per service, cancel rate, avg duration)
  • Overview & reporting: staff analytics (appointments per person, utilisation, next free slots)

Not included / limits

  • No trends tab / time series (peak times, cancel rate over time, etc.)
  • No no-show logic (confirmation/reminder flows)
  • No WhatsApp/SMS automations
  • No marketing/review flows
  • No CRM/newsletter integrations
  • 1 location included
  • Up to 5 staff included (more = add-on)

Setup includes

  • Team logic (skills, priorities, assignment rules)
  • Service structure (duration, buffers, constraints)
  • Calendar setup per staff + test calls + go-live

Ideal for: Salons with 2–5 staff who want clean scheduling and utilisation control.

Request package
Premium
Monthly

€1,199

Setup

€3,999

Premium — Operations & Growth Engine

Fewer no-shows, more reviews, better planning — with automations, trends and measurable output.

Included

  • Everything from Standard, plus
  • No-show reduction (confirmation + reminders + escalation)
  • WhatsApp/SMS reminders (only with proper opt-in)
  • Follow-up & review flows (e.g. Google review after the appointment)
  • Trends tab / insights: peak times, utilisation over time, cancel rate over time, top services/top staff
  • Advanced exports & reporting
  • 1 standard integration included (e.g. Brevo or Mailchimp)

Not included / limits

  • Special integrations (POS/industry software/hotel software) = Elite / custom
  • More than 2 locations = Elite / add-on by scope
  • More than 2 phone numbers = add-on
  • Up to 10 staff included (more = add-on)
  • Monthly PDF reports optional (add-on)

Setup includes

  • Reminder/follow-up templates + opt-in structure
  • Automation flows incl. tests (edge cases, drop-offs)
  • Tracking setup for overview/reporting + go-live

Ideal for: Larger teams, institutes, multi-service businesses that want to scale professionally.

Request package
Elite
Monthly

€2,499–3,499

Setup

from €7,500

Elite — Done-For-You Growth Partner

We are your partner and take responsibility for system, operations and ongoing optimisation.

Included

  • Everything from Premium, plus
  • Custom voice flows (special processes, VIP rules, complex services)
  • Custom Make scenarios (end-to-end automations)
  • SLA: response time < 24h
  • Monthly strategy call (30–60 min)
  • Monthly analysis & optimisation reporting
  • Extended integrations (POS, CRM, industry software, etc.)
  • Optional: on-site day / process review

Not included / limits

  • Includes a fixed optimisation allowance per month (defined in the offer)
  • Beyond that: additional work at the agreed hourly rate / package.
  • Ad spend / ads management not included (if ever relevant)

Setup includes

  • Process capture + implementation + QA (multi-stage tests)
  • Rollout plan + team onboarding
  • Stabilisation & optimisation after go-live

Ideal for: Premium salons, chains, spas, hotels, health businesses.

Request a call

Selected package

Basic — Call Catcher & New Bookings

We answer calls and book new appointments only (no rescheduling/cancellations). Ideal for solo salons.

Monthly

€299

Setup

€799

Highlights

  • AI phone assistant for 1 phone number (DE/IT)
  • Answers calls, handles standard questions (opening hours, address, services)
  • Check availability & book new appointments
  • Standard service logic (no special rules)

Not included / limits

  • No rescheduling or cancelling appointments
  • 1 calendar / 1 staff member (no team setup)
  • Max 10 services

Setup includes

  • Onboarding (services, hours, breaks, basic rules)
  • Calendar connection + test environment
  • Test calls & go-live

Add-ons (transparent)

  • Additional phone number
  • Additional staff / calendars
  • Additional location
  • Additional standard integration
  • Monthly PDF report / executive summary
  • Custom automations / custom integrations

Setup

How the setup works

1

Step 1

Step 1 – Intro & fit

We talk briefly about your salon, team and call volume and pick the right package together.

2

Step 2

Step 2 – Onboarding & setup

You fill a short onboarding (hours, services, staff). You create the accounts (or we do it together) and invite us. We configure everything inside your environment.

3

Step 3

Step 3 – Test & go-live

We run test calls together. When you approve, we go live — and you see every confirmed booking right away.

Target groups

Who is the Elvory Voice Agent for?

Built for local service businesses where the phone rings regularly — but not everyone can always answer.

  • Hair salons & barber shops
  • Beauty & nail studios
  • Massage studios & spas
  • Physio and health practices
  • Other local services with appointments

Compact comparison

PackageMonthlySetupTargetCore benefit
Basic€299€799Solo salons / 1-person setupAnswer calls & new bookings
Standard€549€1,999Teams with 2–5 staffTeam assignment & scheduling
Premium€1,199€3,999Larger teams / institutesReduce no-shows & insights
Elite€2,499–3,499from €7,500Premium salons / chainsDone-for-you growth partner

FAQ

FAQ

Who owns the accounts and data?+

You do. We work inside your environment.

Do we need a new phone number?+

Usually not. We can use call forwarding or integrate your existing number.

Do you store call recordings or transcripts?+

By default: no recordings. Summaries optional. Recordings/transcripts only if enabled and compliant.

What are the ongoing costs besides your fee?+

Voice minutes, Make/Airtable plan, optional SMS/WhatsApp.

What happens if we stop working together?+

You keep everything. We hand over documentation and remove our access.

How fast can we start?+

Basic ~3–5 business days, Standard ~5–7, Premium in two phases (setup + integrations).

How does calendar integration work?+

Google Calendar or your current system: the agent writes appointments directly and keeps them updated.